Understanding Social needs for access to UX design | Part One
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Interaction Design Foundation (IXDF): Understanding Social needs for access to UX design | Part One
The UX designer is not easy. The term "UX Unicorn" is for some reason. We are responsible for customer goals as well as the needs of our users. You may ask, why should you think in your UX design process?
Imagine at a design workshop to tell your customer that more access to your company's website takes more time. You need a good use to persuade customers and perhaps even yourself that access to it should be specified in the UX design process. Here, we will examine social needs why you should design with availability.
People with disabilities make up one of the world's largest user groups
According to a report released in 2011, 1-1.3 billion people have disabilities around the world. This was equal to the population of China in 2014 (1.39 billion people) and about four times the population of the United States (318.9 million). It is estimated that people with disabilities make up the majority of the world's population.
Congenital defects, age or unwanted events can lead to disability. On average, people who have 70 years or older are eight years as people with disabilities. With the increase in the children of children born in the aftermath of World War II - almost between 1946 and 1964 - we need an increasing need for digital solutions.
How to use Percena to start thinking about access
Includes are basic for UX design projects. If we want to create accessibility thinking in the UX process, one of the best methods of having a person with a disability.
According to the Centers for Disease Control and Prevention (CDC), which Leading is the leading national public health seal of the United States, people with disabilities may be in trouble:
vision
Movement
thinking
remember
Learning
Communicate
Listen
mental health
Community Relations
Here are examples of people with disabilities:
Example 1: visual impairment
A 60-year-old woman retired by reducing vision caused by diabetes-female disability related to illness / age.
Example 2: Physical Defect
A 22-year-old college student who has muscle weakness due to their hands on muscular malt
Example 3: cognitive impairment
A 45-year-old woman who has migrated to the United States for less than two years-English language is second and needs more time to read and write English phrases. As you can see, adding an inability to our person makes us think about access to UX projects. In the next sections, you will get acquainted with various models of disabilities and social impact that uses as designers.
Two models to check how to understand the disability in the community
Definition of disability is different based on disabilities models. The nonprofit organization of Michigan coalition of the disabled rights listed not a different disability model. For our goal, we examine two dominant models: the medical model of disability and social model of disability.
Medical Model Inability: Person as a Disability Agent
The medical model of the disability is loaded by a person with a disability. The person is problematic or the owner of the problem. The medical model is a violent disability. Use keywords such as "anomalies", "inability" and "loss" to describe a person. The medical model of disability uses the medical world view, which says it needs treatment for a normal person.
The World Health Organization (WHO) released the International Classification Manual of Damage, Disabilities and Disabilities in 1980. The purpose of this manual was to classify the consequences of diseases and their consequences on the lives of individuals. He used the disability medical model as their basis for defining disability.
According to the guide, here's the progress and definitions of diseases come for people with disabilities:
"Disease> Defect> Disability> Disability Disorder: In the field of health experience, disorder is any loss or abnormal structure or psychological, physiological or anatomical function.
Inability: In the field of health experience, disability is any restriction or lack of (caused by defect) the ability to perform activity in a manner or within the range that is considered for a natural human being.
The social model does not charge the person with disability. Instead, this model describes the disability of environmental, social and attitudes. Instead of reforming or treating a person with disabilities, this is the duty of the community to resolve the obstacles to improve his life. Hence, this model provides a deeper understanding of people with disabilities.
The response of the disability community was urgent than the WHO instruction and the medical model of the disability. Three years after the publication of the World Health Organization Manual, Mike Oliver presented a new model called the social model. Oliver was the author of the English and the activist of the disabled rights.
In an article titled "Individual and Social Models of Inability," Oliver fought against the medical model of disability:
"The simple answer to this question is that the disability is a social situation and is not a medical condition. Therefore, medical intervention and more importantly, the control of inability is inappropriate. Doctors are trained to diagnose, treat, treat and treat diseases, not to reduce social conditions. . Or condition. " - Mike Oliver, "Individual and Social Models of Inability", 1990
Oliver believed that the social model of disability provides a deeper understanding of people with disabilities. This disability describes the result of environmental, social and attitudes.
With this model, it's not about people with disabilities, but in society. Instead of trying to modify or treat a person with a disability, this is the duty of society to predict and accept social acceptance. As UX designers, we must consider environmental, social and attitude obstacles. For example, a common peripheral barrier for users is to see the page under the sun's light. This obstacle is also applied for low-end users and for users "normal". If we consider this dam, we design a solution with large fonts and strong color contrast.
Source : here
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